Frequently asked questions
Are the sneakers suitable for daily wear?
Yes. Our sneakers are designed for everyday use, combining comfort, durability, and a clean design that works well for daily routines, commuting, and casual wear.
Are the sneakers comfortable for long periods?
Absolutely. Our sneakers feature cushioned insoles and lightweight construction, making them comfortable even after long hours of walking or standing.
How do I choose the right size?
Our sneakers fit true to size. We recommend choosing your usual sneaker size. If you are between sizes or have wider feet, check the size guide available on each product page or contact our support team for help.
Do the sneakers require a break-in period?
Most customers find our sneakers comfortable right out of the box. However, like most footwear, they may feel even better after a few wears as they adapt to your feet.
Can I return or exchange my sneakers?
Yes. You can request a return or exchange within the return period, as long as the sneakers are unused and in their original packaging. Please refer to our Returns & Exchanges policy for full details.
What if my order arrives damaged or incorrect?
If your sneakers arrive damaged or if you received the wrong item, please contact our customer support as soon as possible. We’ll make it right by sending a replacement or issuing a refund.
What is the delivery time?
Delivery times vary depending on your location. Estimated delivery times are displayed at checkout. Once your order ships, you’ll receive a tracking number to follow your delivery.
How can I contact customer support?
You can reach our support team through the contact form on our website or by email. We aim to respond as quickly as possible during business hours.